AI-Powered Customer Intelligence

Understand your customers before they leave

Collect NPS, CSAT, and CES feedback with embeddable surveys. Let AI analyze sentiment, identify trends, and surface actionable insights automatically.

14-day free trial. No credit card required.

app.nps.ai/dashboard

NPS Score

+72

CSAT Score

94%

CES Score

2.1

Responses

1,247

Response Trend

Sentiment

Positive68%
Neutral22%
Negative10%
Features

Everything you need to measure sentiment

From survey creation to AI-powered insights, NPS.ai provides a complete toolkit for understanding your customers.

Multi-Format Surveys

Create NPS, CSAT, and CES surveys with customizable questions, branding, and follow-up prompts.

Embeddable Widget

Drop a single JavaScript snippet into your site. Surveys appear inline or as popups with your branding.

AI-Powered Analysis

Automatic sentiment detection, theme extraction, and keyword identification on every response.

Real-Time Analytics

Track NPS trends, response rates, and customer segments with live updating dashboards.

Smart Alerts

Get notified instantly when detractors submit feedback or when scores drop below thresholds.

Multi-Tenant Security

Complete data isolation between organizations with role-based access control and API key management.

How It Works

From setup to insights in minutes

01

Create & Embed

Design your survey, customize the branding, and embed it on your website with a single code snippet.

02

Collect Responses

Feedback flows into your dashboard in real-time. Track scores, filter by touchpoint, and monitor trends.

03

AI Analyzes

Our AI automatically categorizes sentiment, extracts themes, and generates actionable recommendations.

Pricing

Simple, transparent pricing

Start free and scale as you grow. All plans include a 14-day trial.

Free

For individuals and small projects

$0forever
  • 1 survey
  • 100 responses/month
  • Basic analytics
  • Email support

Professional

Most Popular

For growing teams and businesses

$49/month
  • Unlimited surveys
  • 5,000 responses/month
  • AI-powered insights
  • Custom branding
  • Team members (up to 5)
  • API access
  • Priority support

Enterprise

For large organizations

$199/month
  • Unlimited everything
  • 50,000 responses/month
  • Advanced AI analysis
  • White-label surveys
  • Unlimited team members
  • Dedicated API keys
  • SSO & audit logs
  • Dedicated support

Ready to understand your customers?

Join teams that use NPS.ai to turn customer feedback into growth. Start your free trial today.